Nancy Zhang
Nancy Zhang | Art Director & Illustrator

Shipping & FAQ

FAQ

  1. When will my order be shipped?
    • Please allow 1-2 business days for processing prior to shipping.
       
  2. What shipping provider do you use?

  3. What shipping methods do you offer?

    • CANADA

      • Oversize Lettermail $2.00 - Takes 2-6 business days with no tracking.

      • Expedited $9.00 - Takes 1 business day with tracking.
    • US    

      • Small Packet Air US $8.00 - Takes 5-8 business days with no tracking. 

      • Tracked Packet US $17.00 - Takes 6 business days with tracking.
         

    • INTERNATIONAL

      Coming soon!
       

  4. Where do you ship from?
    • All items are shipped from Toronto, Ontario, Canada.
       
  5. More questions?